Frequently Asked Questions
1- How are you doing shipment of the products?
Istanbul, Tekirdağ, Kırklareli and Edirne province for CDL building, we are sending with their cars for free. We have free apps cargo except for a few items. However, in trying to offer economic options cargo handling facilities by province. After entering the address when purchasing stands out against the shipping fee. Purchases will be shipped prior to check in your location üyeliksiz continue shopping button press will be entered by just below.
2-door payment Is there a possibility?
Istanbul, Tekirdağ, Kırklareli and Edirne province you select for CDL building tools are the payment options, including door £ 12 per service fee if the bill.
3- Products are shipped from?
Our products are being shipped from the factory site or Saray in Istanbul.
4- Flextab and brands CM belongs to?
CM Flextab and brands of CEC building their own brands, while a portion of the production is done in a number of products made overseas production in Turkey.
5- Do you sell products outside your own brand?
We are every day more courageous on this issue. CDL products outside of the building will continue to install their products on our website. We experience difficulties in the supply point products are added to the site. You will be able to see the different brands of products.
6- How do you control the quality of imported products?
For more than 10 years engaged in the production outsourced to us, we are approaching the supplier chain for 15 years. Therefore, our products have a certain level of standards.
7- Cargo Companies Are you having problems?
Yes, from time to time it is a problem. If you need a very product would you rush towards you to the nearest DIY store. However, you need 3-4 days later and if you can get on our website. Our service delivery in to Istanbul can make even the same day because of our own tools. Especially bulky and heavy products can not send cargo by each company. But we are sending to every district of Turkey.
8. Is it safe to shop on your site?
Our site is that the Department of Commerce Barcoding ETBİS. It has been approved by the Ministry of Commerce. In addition, your credit card is protected with SSL 256 certificate. Payment of your virtual bank that the treaty should be our posture and can receive payment systems certified under virtual payment comes on. depending on the banking system in our country. You're our bank based on your payment. According to the agreement we made with our banks, then they are spending our account.
9. How do I return and cancellation.
The transfer case of same day return or reclaim the account, canceled the credit card takes place on the same day. However, day-out if canceled by credit card, we send written instructions to the relevant bank before. After this instruction bank, within 15 days he would return this money to the credit card. related products, as long as the packaging is intact, without specifying the reason within 15 days, you can return by paying the shipping cost.
10- Some of the products you are taking in complaints from shipping charge height?
Yes, some of our products or taking up too much volume or too heavy. 4 Our product suite takes up 1 m3 of space. Therefore, these products cost much cargo companies products they want on shipping. The reasons for being on the site is free edilebilme shipped to our face with some of the CDL construction vehicles. They are located on the site because there is no shipping charge for some regions.
I want to 11- Mantolama. Can I offer?
A small amount and if you are far away from the place where we will not have the right to receive from our site. However, for information purposes, you can get information by clicking the link below.